- Some bottles of Oribe’s Serene Scalp Densifying Shampoo have been recalled.
- The products tested positive for Pluralibacter gergoviae bacteria.
- Check your shampoo bottles against the information below to see if they are included in the recall.
You may want to check your hair care products. The Food and Drug Administration (FDA) has issued a report warning that Oribe’s Serene Scalp Densifying Shampoo has been recalled nationwide over contamination concerns.
The shampoo reportedly tested positive for Pluralibacter gergoviae bacteria. According to the FDA, these bacteria “pose little medical risk” to healthy people. However, those with certain preexisting health conditions—particularly people with weakened immune systems—may be more likely to become infected. This type of bacteria is known to contaminate cosmetics, partly due to its resistance to parabens and other preservatives; nearly a million units of Amika shampoo were recalled in 2024 for the same reason.
Below, how to tell if your cosmetics are included in the recall, and what to do with affected products.
How to tell if your shampoo has been recalled
The recall includes specific lots of Oribe Serene Scalp Densifying Shampoo, sold in both 8.5-oz bottles and 33.8-oz bottles. Check yours for the information below:
- Manufacture date: Between February 21, 2026, and February 26, 2026
- UPCs: 840035231242, 840035231273
- Lot codes (found on the bottom of the bottle, printed in black): YR010556, YR010566, YR010576
What to do with affected products
Kao USA asks anyone with affected products to discontinue use, regardless of health status. To request a replacement, reach out to Kao Professional Hair Technical Hotline at 800-333-2442 or email [email protected].
If you believe you may have experienced an adverse health effect related to the shampoo, consult with your healthcare provider. Kao USA is also urging customers to report such events through the same hotline and email mentioned above.
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